Frequently Asked Questions
- Contact us first via email before sending back a return!
- No Refunds - Exchange Only
- Exchanges are only accepted in the case of faulty items or sizing issues within 10 days of shipping date. Exchanges may only be made for the same item (different size).
- Sale items are FINAL SALE - Purchasing an "On Sale" item or using a discount code qualifies as Final Sale items meaning that they cannot be returned or exchanged
- International Orders do not qualify for exchanges or are subject to additional fees
- Please allow 1-3 business days for orders to be processed, prepared and shipped. 3-5 business days after holidays!
- Allow 24 hours after shipment confirmation email is sent for tracking number to update via USPS
- Orders placed after 3pm eastern standard time zone under no circumstance will be shipped same day
- We ship orders Monday-Friday 10am-3pm
- "Out Of Office" sales indicate that our offices are closed and all orders will be put on hold during this time. Email us with any questions regarding orders on hold!
- The sizing on each item in the shop may vary as we buy suits from different suppliers
- Contact us directly for sizing charts directly relating to the item of your choice
- All items available on the site are stocked in house. If an item is marked as "Sold Out" please allow 1-2 weeks for a restock. If an item is "On Sale" it is likely to be the last run of that item and will not be restocked.
- All items in the shop are purchased from different suppliers across the world. Collection Swimwear, is non branded swimwear and that is reflected in the price!
- Please allow up to 24 hours for any email or forum responses!
- Our Instagram account (@SWIM.VINE) is made up of our own photos that are copyrighted to us and photos that we purchase from stock photos as well as photos we find on public domain. Some images on our Instagram do not belong to us and we do not claim that they do.
- Only ONE discount code can be used per order
- "NEWHERE" code is NOT valid on Designer Swimwear (MLK Swim, Mamph Collection, Lola & Lamar, Ayche Swim, Siempre Golden, Dee & Lahni)
For any questions, comments or concerns contact us directly at
*If you have any questions to add to this page, fill out the form on the Contact Page and let us know!
*We as beach body boutique do not own the designs of any of our suits nor do we manufacture these pieces in house. We buy from the market and re-sell to the public!